Current News

Aug 2018 – ISO Accreditations

We are currently working on achieving the following ISO Accreditations:

  • ISO 14001
  • ISO 9001
  • ISO 27001

Certificates and presentation will be coming soon.


July 2018 – Harwell Campus Service

Over the past few months, our service coverage has grown even further at Harwell Campus. If you are based on Harwell Campus and you would like to speak to us regarding having our services, please contact us on: 01235 432 000.


June 2018 – Wanted: 1st Line Support Engineer – This position has been filled

We are recruiting for a 1st Line Support Engineer to join our team. Becoming a First Line IT Support Engineer at CTS is an excellent opportunity to gain practical experience and training. When applying, you should have or be expected to demonstrate an enthusiasm and aptitude for the skills. To see our full advert, please click here. To apply for this Job Role, please email your Covering Letter and CV to: david.carrer@cts-group.co.uk


May 2018 – IMPORTANT Please read all of this advisory

We have become aware of new attacks against web-enabled devices, which includes DrayTek routers. The recent attacks have attempted to change DNS settings of routers.  DrayTek are in the process of releasing updated firmware and will issue ASAP. You should upgrade as soon as it is available but also immediately follow the advice below:

  1. Update your firmware immediately, or as soon as updated software is available. Before doing the upgrade we need to take a backup of your current configuration in case you need to restore it later.
  2. Check your DNS and DHCP settings on your router.   If you have a router supporting multiple LAN subnets, check settings for each subnet.  Your DNS settings should be either blank, set to the correct DNS server addresses from your ISP or DNS server addresses of a server which you have deliberately set.
  3. Alternatively contact CTS Technical support on 01235 432000 and quote 1805619 and we will carry out the necessary changes for you.

March 2018 – GDPR

With GDPR set to go into effect on May 25th,  we are proactively reaching out to let you know that after this date, we will no longer be able to share our business content, news or event invitations to an email address unless you opt-in to receive our email communications. If you would like to continue receiving our email notifications, please click here to Opt-In . 

 If you would like to view our Privacy Notice, please click here.


February 2018 –  We’re hiring! (Position has been filled)

We are looking for a Technical Support Co-ordinator to join our office.

If you have worked on a help desk and have experience at dealing with customers, in a customer service role, or if you are a super organised Administrator, that fancies doing something different then we want to hear from you. You will be the first port of call for our customers who call our Support help desk, you will be logging issues (email and phone), giving advice and the main point of contact between customers and all other departments within our organisation. A real customer services focus is needed, the ability to multi-task, be organised, have super admin skills and have a passion for improving things.

Please email info@cts-group.co.uk for further information.


January 2018 – ⚠️🚨Special Offer for Milton Park! 🚨⚠️

For a limited time only, we’ve got a very special offer for all Milton Park tenants! Call or email for a quote today!

 

 

 

 

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